Opportunity for professionals who currently reside in Curitiba/PR, Brazil.
Why work at Rentcars?
We are the largest car rental platform in Latin America and one of the world's biggest players in the sector. Since 2009, we have been connecting our customers to the best car rental options.
Today, we operate in more than 160 countries! We are partners with the best and largest rental companies, in more than 5,000 cities and 20,000 pick-up points around the world.
With headquarters in Curitiba (PR) and Amsterdam (in the Netherlands), we are global and focused on excellence and innovation! We are also Great Place to Work®, and certified by B-Corp, which reinforces our commitment to sustainability, diversity and caring for our Renties - as we call our employees.
Looking for an opportunity to develop yourself and have an incredible professional journey, with benefits that suit your lifestyle? Check out our opportunities and follow the selection process.
Snapshot of Key Accountabilities:
As Account Manager, you will have full responsibility for driving our business and improving and growing our revenue by fostering relationships with existing suppliers, prospecting new suppliers, and generating new product offerings. You are an enthusiast about the car rental market, allying your interest with the ability to extract crucial market information and insights to enhance our business. A data-driven profile is essential to connect with the competitive environment and our business goals. Key initiatives include:
Revenue:
- Manage sales performance of rental companies portfolio, identifying opportunities to increase revenue.
- Negotiate key account agreements that position Rentcars into the global market.
- Negotiate the commission conditions to increase final revenue.
- Negotiate specific rates for each strategic source market, based on product competitiveness and ideal commissioning.
- Monitor car rental market share and penetration, identifying opportunities that better suit our customers' needs.
- Monitor Web service system performance and share information that would help car rental companies minimize errors and reduce response time.
- Monitor search “no results” deriving from lack of product availability and seek solutions to reduce no results rates.
- Manage performance of optional services and negotiate better conditions that would improve the conversion rate, as well as increase revenue.
- Analyze the car rental market and identify new business opportunities in Brazil and abroad.
- Represent Rentcars to rental companies, at tourism trade fairs, and important events.
- Develop strategies to increase business with the Marketing and Product teams and implement commercial best practices.
Coverage:
- Outline and map new partnerships according to Rentcars' expansion.
- Ensure that the IT integrations with new partners are performed and achieved within the established deadlines and quality standards, being aware of opportunities for improvement and time-saving.
- Negotiate Rentcars' expansion into different countries where there are car rental companies operating and negotiate new payment methods.
- Ensure continuous updating of stores and vehicle groups of car rental companies in our different platforms.
- Improve change alerts to have our records always up to date.
- Assure registration of special offers provided by the car rental companies in the shortest possible time.
Pricing and Competitiveness:
- Monitor price among our competitors in their different sales channels, including car rental companies themselves and develop actions that guarantee 100% price equality.
- Monitor car availability and guarantee the same availability in our channels.
- Actively participate in the price/markup definition for markets in which we operate with NET rate, focusing on improving our revenue and conversion.
- Define relevant criteria to be applied in artificial intelligence algorithms.
- Develop, together with the financial, marketing, and product teams, actions that improve our services and make our offerings always attractive and competitive.
Scorecard and Reports:
- Track scorecard of each car rental company portfolio, sharing information and actively working to improve the overall performance including rate parity, availability, WS performance, NPS, complaints and their SLA resolution, financial status, and commission payments.
- Ensure that all relevant information, including performance reports, is shared with partners to assist them in their market position and strategies jointly with Rentcars' partnerships.
Traits Required for Success:
Our ideal candidate thrives in a fast-paced environment and has the self-confidence to purposely drive toward results while constantly problem-solving and engaging the commitment of your co-workers. You connect quickly with others in a warm, poised, and enthusiastic way and excel at coaching, motivating, and persuading others to do what needs to be done to achieve the organization's goals. This role requires a strategic, big-picture thinker balanced by a focus on the hands-on technical aspects of the work. Your initiative, coupled with a sense of competitive drive, and the ability to stay focused on results despite changing conditions is the key to success here at Rentcars.
What we expect from you:
- Experience in a services company, preferably in the car rental market.
- Advanced negotiation skills in challenging situations, consistently seeking innovative and advantageous solutions for all parties involved.
- Apply emotional intelligence in all interactions, especially in sensitive negotiations, to maintain a collaborative and constructive environment.
- Collaborate effectively with multifunctional teams, ensuring synergy and cooperation to achieve common objectives.
- Outstanding communication (written and verbal) and interpersonal abilities.
- Fluent English.
Take the next step now and join us in creating a positive impact! Best of luck!
How to follow your application:
How do you feel about it?! Sign up to our talent pool now and keep up with the latest news by e-mail - our main communication tool. Pay attention to the messages, you'll receive regular updates.
RENTCARS WITHOUT BARRIERS
We value diversity and offer equal opportunities to everyone who applies for our opportunities, regardless of race, gender, sexual orientation, appearance, nationality, religion, age, physical or mental disabilities, marital status or political ideology.
